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Vice President, Total Rewards

Job ID 17000JT2
Vice President, Total Rewards
Primary Location: MA-MABoston-313 Congress St
Function:Human Resources

The MENTOR Network


The MENTOR Network is the leading national provider of home-based health and human services for individuals with intellectual, developmental, physical or behavioral disabilities, Acquired Brain Injuries and other special needs.  Our mission is to offer adults, children, and their families innovative, quality services and supports which lead to growth and independence, regardless of the challenges they face.  Our philosophy emphasizes partnerships – with those we serve, their families, employees, Mentors, payors, and the communities in which we work – in an effort to help individuals shape the direction of their own lives in community-based settings.


We offer a powerful value proposition to government and non-public payors, referral sources, and individuals and families by providing a continuum of high quality, cost-effective residential, day and vocational programs, and periodic services.  A national network of local providers, we offer services through a variety of models, including (i) neighborhood group homes, primarily for IDD/DD (Intellectual and Developmental Disabilities) services; (ii) host homes, or the “Mentor” model for At-Risk Youth services, in which a client lives in the private home of a licensed caregiver, (iii) Evidence based family and children therapeutic services, (iv) specialized community-based homes to support individuals with more complex medical, physical and behavioral challenges, and (v) non-residential care, consisting primarily of day and vocational programs, offered in our IDD/DD and Adult Day Health service lines.


During our nearly 35-year history, the company has evolved from a single residential program serving at-risk youth to a diversified national network providing an array of high-quality services and care in 36 states, serving more than 12,600 clients in residential settings and more than 17,400 clients in non-residential settings. We work with a diverse group of hundreds of public payors that fund services with a combination of federal, state and local funding, as well as an increasing number of non-public payors in the newest service lines. Services are provided by over 30,000 employees, as well as approximately 4,800 independently-contracted host home caregivers.


Reporting to the Chief Human Resources Officer (CHRO), the Vice President, Total Rewards, serves as a key member of our HR Leadership team.  Responsible for the development and oversight of an enterprise Total Rewards strategy that aligns employee rewards with business goals. The VP, Total Rewards ensures that our Total Rewards model remains competitive within respective employment markets while still maintaining fiscal value in driving attraction, engagement, satisfaction, and retention of our employees.



To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Lead Total Rewards strategy and programs across The Network to ensure programs are internally equitable and externally competitive.

    • Lead the design, implementation and administration of all Compensation-related programs

    • Implement salary structures for Non-Exempt, Exempt, and Executive employees within respective labor market data.

    • Design and oversee short-term and long-term incentive plans, including Equity programs.

    • Implement Career Framework for career progression within Staff, Management, and Executive career ladders

  • Collaborate with the CHRO and the Director of Executive Compensation to oversee Equity Plan.

    • Manage the equity programs including equity grants and distribution process, reporting and analysis of the plans, support of regulatory reporting on key executive transitions, and communications to plan participants.

    • Prepare analysis, meeting materials, and reporting for the Compensation Committee.  Coordinate with external consultants and legal on all reporting.

    • Liaise with third party equity plan vendor and collaborate with finance and legal departments.

    • Participate in preparation of the Compensation Discussion & Analysis (CD&A) proxy reporting

    • Understand market data to evaluate executive positions and provide recommendations on program design.

    • Maintain knowledge of SEC and IRS regulations for executive compensation.  Understand tax implications for individuals.

  • Partner with the Director of Total Rewards and outside vendors to design and administer the company’s benefits programs

    • Ensure Health Benefits platform and portal are employee-oriented, effective in managing the volume of participants, and compliant with ACA guidelines.

    • Manage total cost of plan-per-individual and therefore increase overall participation in plans.

    • Ensure 401K, Voluntary Benefit programs, and wellness initiatives are competitive and managed effectively.

    • Ensure that the development, design and reporting requirements of the company’s benefits programs comply with ERISA standards.

  • Effectively manage relationships with brokers and third party solution providers, negotiating for the best pricing and value for our employees.  Serve as primary contact on a variety of issues which support a range of platforms, including:

    • Private Exchange

    • HR Portal

    • Learning Management System

  • Lead the design and implementation of enhancements to the reward and recognition programs to create a strong culture of recognition.  Collaborate with Learning and Development team to maximize visibility of recognition programs.

  • Partner with internal marketing resources to develop and maintain a comprehensive communication strategy for Total Rewards programs.

  • Manage Total Rewards Team, with two direct reports and four indirect reports; oversee consistency in strategy and output with market analysis, benchmarking, job evaluations, and job descriptions to ensure market competitiveness and internal equity.

  • Partner with in-house legal counsel to ensure the company is in compliance with all compensation and benefits laws and regulations. Partner with external legal counsel on ERISA standards.

  • Provide direction in Mergers & Acquisitions activity for properly alignment with our Total Rewards strategies and seamless assimilation into our programs.

  • As member of HR Leadership, collaborate with other leaders on a variety of HR initiatives to maximize efficiencies and effectiveness of strategies, policies, and procedures.




  • Bachelor's Degree required.  MBA or MSA preferred.

  • CCP, CBP and/or SPHR certification preferred


  • 10+ years managing enterprise compensation and benefits programs, policies and systems.

  • Broad and deep understanding of Total Rewards:  base salary, incentive pay, executive and non-executive compensation programs, career frameworks/ladders, Health Benefits, 401(k) and Equity plans, PTO plans, and other fringe benefit offerings.

  • Must have significant technical experience in designing compensation strategy, philosophy, enterprise approach, policies, and systems.  Demonstrated success with innovative approaches to Total Rewards, reflecting a deep understanding of how rewards drive performance.

  • Must have Public Company experience with multi-state complexities.

  • Must have solid experience with a distributed workforce and low wage workers.

  • Able to effectively analyze data to identify trends, translate complex information into insights that drive high level of critical thinking, solid decision making, and clear messaging.

  • Superb relationship management skills with an ability to collaborate and to negotiate with finesse. Proficiency managing complex negotiations with external consultants, third party vendors, brokers and insurance carriers.

  • Strong financial acumen regarding all aspects of self-funded plans including key cost drivers and developing targeted interventions.

  • Proven ability to attract, lead, develop, and retain outstanding talent.

  • Ability to multi-task and manage multiple priorities and stakeholders; demonstrated ability to be detail oriented while also focusing on the big picture.

  • Well-developed leadership skills balanced with a willingness to play a "hands-on" role with key projects, bringing diverse skills and perspectives together for effective collaboration.

  • Outstanding communication and presentation skills; an ability to effectively communicate with all levels within the organization.

  • Travel: Must be willing and able to travel as needed (less than 10% travel on annual basis anticipated).


  • Strong leadership skills with an ability to influence others and drive change.

  • Established reputation for creating innovative Total Rewards solutions; strong negotiation skills.

  • Strong identification with the Company’s mission and our commitment to the people we serve and the services we provide.

  • Exceptional work ethic, high energy and stamina.

  • Ability to mentor, motivate and provide guidance to direct reports. A team player with a hands-on, direct approach to problem solving coupled with the ability to listen to and involve managers.

  • Ability to maintain a strategic focus while addressing tactical needs.

  • Deep knowledge of contemporary practices and communication strategies around Total Rewards in a large organization.

Compensation:  An attractive compensation package comprised of base salary, annual performance bonus, equity, full benefits.

Bring your experience and skills to make a positive impact with the mission-driven work we do every day.  Our organization is driven by the power or relationships. As an organization of people serving people, positive and productive relationships are vital to the work we do.

Come join our team of dedicated and caring professionals.  Apply Today!


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