Skip Navigation

From direct care staff to program managers to clinicians, our employees make a difference every day. Our talented team helps individuals with intellectual and developmental disabilities thrive in the communities they call home. And as part of The MENTOR Network— a national network of local health and human services providers—REM’s employees are part of a growing organization that’s been at the forefront of providing innovative, community-based care for more than 30 years

Intake Coordinator

Job ID 17000N6E
Intake Coordinator
Primary Location: IN-INIndianapolis-HR/IN Indianapolis, Marion
Function:Program Services Coordination/Case Management

Indiana MENTOR
Essential Job Functions
  • Administers the referral process. Works with clinical and operations team to facilitate client placement and obtain appropriate services for clients.
  • Collects, verifies, records and processes client demographics, insurance/payment and referral information.
  • Inputs data and completes all placement paperwork. Identifies problems and resolves issues preventing successful documentation/entry. 
  • Secures funding information and verifies funding/insurance coverage arrangements. 
  • Completes all client reporting requirements consistent with corporate and regulatory standards 
  • Serves as a resource to others in problem resolution. Applies knowledge and understanding of programs, policies, procedures and information to assist others in resolving administrative issues within scope of authority.
  • Assists with emergency coverage and crisis intervention support for all clients as needed 
  • Performs other related duties and activities as required
Education Requirements

  • Bachelor's degree in human services or related field and two years’ experience preferred.
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Indiana MENTOR offers a comprehensive benefits package

  • Medical
  • Dental
  • Vision
  • 401K
  • Generous Paid Time Off  & Holiday Pay

We also support the non-traditional benefits of: 

  • One of the largest national networks of human service providers
  •    Opportunities for advancement both locally and nationally
  •    Flexible Spending
  •    Short Term Disability
  •    Mileage reimbursement
  •    Access to employee discounts with various vendors

        We have a great work environment and you’ll be surrounded by a strong and supportive team of peers, leaders and colleagues. Indiana MENTOR is a partner of The MENTOR Network. Founded in 1980, The MENTOR Network is a national network of local human service providers offering quality, community-based services. With approximately 30,000 employees serving 26,000 consumers in 35 states, you'll have career opportunities from coast to coast. When you join The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

        Come join our team of dedicated and caring professionals. Apply Today!


        Join Our Talent Community

        Want to see more jobs like this? Sign up to receive job alerts.

        Interested InSearch for a category, location, or category/location pair, select a term from the suggestions and click “Add”.

        • Program Services Coordination/Case Management, Indianapolis, Indiana, United StatesRemove