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From clinicians to program managers to direct care staff, our employees make a difference every day. Our talented team provides subacute and post-acute rehabilitation services to individuals with brain, spinal cord, and medically complex injuries, illnesses, and other challenges. And as a part of The MENTOR Network — a national network of local health and human services providers—NeuroRestorative’s employees are part of a growing organization that’s been at the forefront of providing innovative, community-based care for more than 30 years.

Clinical Manager

Job ID 19000CSK
Clinical Manager
Primary Location: KY-KYLouisville-11901 Shelbyville Rd
Function:Program Services Coordination/Case Management

NeuroRestorative is a leading provider of post-acute and subacute rehabilitation services for individuals with brain and spinal cord injuries and other neurological challenges.  We offer a continuum of care and rehabilitation options in community-based settings to individuals of all ages.  Our personalized programs include residential and day treatment as well as specialized services for children and adolescents, Military Service Members and Veterans.  We provide expertise and resources of an organization on the cutting edge of clinical care and rehabilitative programs.

Description The Clinical Manager is responsible for the management of all clinical staff, which includes but not limited to the hiring, supervision, training, and evaluation.  The Clinical Manager also oversees the placement process, including evaluation, intake, care plan development and revision, discharge planning and funding for the outpatient consumer.

Essential Job Functions:
  • Manage assigned clinical staff and operational staff
    • Conduct performance evaluations and salary reviews
    • Coordinate peer-to-peer competencies as indicated
    • Develop comprehensive training and development programs for clinical staff.
    • Responsible for hiring new staff members
      • Partner with HR to recruit clinical staff and lead the interview process. 
      • Issue job offers to clinical staff.
  • Provide analysis and action steps of clinical monitoring, assessing "approved units" verses "units billed," and overall productivity of clinical staff required for billing.
    • Recommend improvements and oversee projections of units.
    • Review billing notes to ensure Quality Standards are being met for state agency and other billing sources.
  • Responsible for operational and programmatic meetings regarding program development, policies, and procedures, IDT, client specific concerns, etc. 
  • Guide the development of a plan of care for each individual served - including services such as advocacy/case management, independent living skills, training, peer support, physical therapy, cognitive therapy, etc.
    • Ensure MENTOR ABI program is available for participants and their families.
    • Assess and assign intakes. 
    • Monitor daily census and any corresponding referral sources.
  • Coordination and maintenance of care
    • Coordinate with external case manager(s) and other service providers to ensure the served individual receives high quality care.
    • Monitor the delivery of services in coordination with the served individual(s) and third-party service providers.
    • Maintain up-to-date case records with the status of case activity, including progress notes on all contacts.
  • Compliance & Licensing
    • Ensure program compliance with all corporate, legal and state agency requirements.
    • Ensure adherence to accreditation standards for each discipline and department in accordance with various licensing boards.
  • Coordinate program statistics for reports
    • Provide necessary documentation for billing and payroll
    • Including but not limited to labor and productivity tracker, weekly reports, etc.
  • Act as a liaison between the residential program and clinical services.
  • Perform other duties as required.
For specific locations: 
  • Consult with treatment team and ensure completion of Mayo Portland on admission, annually and at discharge..
Supervisory responsibilities:

Supervise assigned staff, including performance evaluations, scheduling, orientation, and training.  Make recommendations on employee hires, transfers, promotions, salary 


Education and Experience: 
  • Bachelor’s Degree in Human Services or Rehabilitation Field required, Master’s Degree preferred
  • Three years related experience
  • One year supervisory experience
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Certificates, Licenses, and Registrations:
  • Licensure and/or certification in field may be required as determined per state standards.
Other Skills and Abilities:
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Travel required as necessary.

In addition to a competitive compensation/benefits package, including a 401(k) with company matching, we offer:

  • A rewarding work environment with some of the best co-workers you could ask for
  • Annual performance-based bonus plan
  • Competitive Paid Time Off & Holiday Pay
  • Family-oriented environment
  • A dynamic, growing work environment
  • Advancement opportunities within our nation-wide Network

NeuroRestorative, a partner of The MENTOR Network, offers a continuum of community-based programs for adults with brain injury and other neurological challenges, including post-acute, inpatient Neurorehabilitation programs.  Through specialized, active rehabilitation services in fully accessible single-family homes, supported apartments and Host Home settings, NeuroRestorative helps each participant develop skills so they may reach their rehabilitation goals and live as independently as possible in the community.

Founded in 1980, The MENTOR Network is a national network of local human services providers with ~30,000 employees serving ~30,000 individuals in 36 states.  We offer an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses and to youth with emotional, behavioral and medically complex challenges as well as their families.  

Our organization is driven by the power or relationships. As an organization of people serving people, positive and productive relationships are vital to the work we do.

Come join our team of dedicated and caring professionals.  Apply Today!

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