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From direct care staff to program managers to clinicians, our employees make a difference every day. Our talented team provides youth at risk and individuals with intellectual and developmental disabilities with the supports they need to thrive. And as part of The MENTOR Network— a national network of local health and human services providers—MENTOR employees are part of a growing organization that’s been at the forefront of providing innovative, community-based care for more than 30 years.

Program Services Clinical Coordinator

Job ID 18000UKC
Program Services Clinical Coordinator
Primary Location: MA-MATaunton-350 Myles Standish Boulevard
Function:Program Services Coordination/Case Management

Massachusetts MENTOR is looking for an individual who is caring and committed to the wellbeing of adults with disabilities  


Massachusetts MENTOR is looking for an individual who is caring and committed to the wellbeing of adults with disabilities  

Serving as a Program Services Clinical Coordinator (Caseworker), you can have an amazing impact in the quality of services for the individuals we support.  Work with adults and their care providers while making bi-monthly or monthly visits to their home.

The PSCC functions as the liaison for families, clinical team, funding sources and DDS Shared Living/AFC providers. Coordinate service delivery to individuals with IDD; ensure compliance with funding agencies regulations, MENTOR policies/procedures and quality standards applicable to DDS Shared Living and AFC service model.  Oversee services provided to individuals and their families; monitor quality of care delivered through assessment of needs; develop person-centered supports and the plan to meet those needs.  Be part of a strong team of social workers and clinicians in this innovative community based model.

Program Services Clinical Coordinators are a critical link to the community for those we serve, as well as serving as a bridge between our direct care and clinical staff to ensure the seamless delivery of services to the individuals we support.

We are looking for a dynamic and passionate person who is a strong advocate for people with disabilities.  We seek someone who is committed to building professional relationships based on mutual respect with the people we serve, families, and other regulatory agencies while promoting independence, community inclusion and advocacy. Our Program Services Clinical Coordinator roles provide a fantastic opportunity to serve families and to continue a career path in Social and Human Services. 

Specific tasks include:

  • Coordinate and participate in the development and implementation of individual support plans and placement goals
  • Partner with DDS Shared Living/ AFC providers to identify individual needs and complete comprehensive assessments of those needs, monitor progress and evaluate quality of supports and  services. Utilize internal resources to assist individuals transitioning to adult services in a DDS Shared Living/ AFC service model
  • As part of the treatment team, collaborate with many other professionals (Day Programs, Funding Sources, Therapists, Doctors, Guardians, Parents)
  • Attend weekly supervision meetings with Clinical Supervisor to address questions, gain support, troubleshoot client needs; attend weekly staff meetings to discuss program needs.
  • Serve in rotation (with Supervisor back-up) for After Hours Emergency On Call response
  • Work collaboratively with Direct Support Professionals (DSPs)


What we require of you:

  • Bachelor’s degree in human services or related field
  • Some experience working with individuals with disabilities preferred
  • Valid driver’s license in good standing
  • Access to a registered and insured vehicle  
  • Successful clearance of background checks including fingerprinting and Pre-Employment Physical
  • State law requires CPR and First Aid certification within 30 days of hire
What we offer you:
  • A chance to make a difference in disabled adults lives on a daily basis
  • A rewarding work environment with some of the best co-workers you could ask for
  • Competitive pay rates and paid time off
  • Paid training; Holiday pay; mileage reimbursement
  • Family-oriented environment, employee events
  • Career development and advancement opportunities
  • A dynamic work environment where no day is ever the same as the next
We have a great work environment and you’ll be surrounded by a strong and supportive team of peers, leaders and colleagues. Massachusetts MENTOR is a partner of The MENTOR Network.  Founded in 1980, The MENTOR Network is a national network of local human service providers offering quality, community-based services.  With approximately 30,000 employees serving 30,000 consumers in 35 states, you'll have career opportunities from coast to coast. When you join The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Come join our team of dedicated and caring professionals.  Apply Today!


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